If you are a student and would like to check on the status of a claim that you or a provider submitted to UnitedHealthcare, you will need to set up a My Account if you have not already done so.
Please visit our My Account center to log in to an existing account or to create a new one.
Call a Nurse
Welcome to the Collegiate Assistance Center!
It’s Simple – It’s Convenient –
Just call our toll-free number 24 hours a day – 7 days a week
Now you can talk with a Registered Nurse any time, day, or night. A caring professional can help you make informed decisions about your health. Collegiate Assistance Program can give you information and support when you:
Staying Healthy starts by asking questions. No question is too simple or complex when you need answers. Our Registered Nurses are there for you.
“I noticed a strange rash on my arms recently that won’t go away. What should I do?â€
“I’ve has a bad cold for several days. What else can I do to treat it at home?â€
“I fell yesterday and my ankle still hurts. Should I go to the Emergency Room?â€
Some health problems are more complicated than others. Our nurses can help you understand risk factors and treatment options.
“I was just prescribed a new medication and now I feel dizzy sometimes. Could that be
a side effect?â€
“I have been drinking more frequently and am afraid I may have a problem. Should I talk
to someone about this?â€
“I’m worried I may be pregnant. What should I do?â€
“I’m embarrassed to talk to my family doctor about sexually transmitted diseases. What
other options do I have?â€
Collegiate Assistance Program focuses on Early Intervention and Prevention. Research shows that people who are more informed make better decisions and have better results.
Facing stressful or emotional issues? Our Master’s Level Clinicians are available 24/7 to listen carefully and help direct you to the right resources for your situation.
“I can’t sleep at night and have been really stressed. Should I see someone?â€
“I feel tired all the time and I have trouble getting out of bed sometimes. Could I be
depressed?â€
“I feel worthless and sometimes think about hurting myself. What should I do?â€
You may also turn to our Collegiate Assistance Program for non-clinical issues such as mounting credit card debt, divorce, child custody matters and shelter from abusive relationships.
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Our website for students, www.liveandworkwell.com offers a wealth of information and helpful resources to develop self-improvement strategies.
Please note:
Collegiate Assistance Program is not a substitute for medical attention. If you have an emergency medical condition, please call 911 or your local emergency services number.
Welcome to the Review Brochures Center! You will find everything you will need to know about your policy in your plan brochure such as eligibility, effective and termination dates, plan benefits, any exclusions or limitations, your schedule of benefits, and instructions on how to file a claim.
2015-2016 School year
| Uncategorized Brochure 3-12-15 |
| Uncategorized Flyer 2015-2016 |
Waive Your School’s Insurance
Note: For best results, please use your desktop or laptop computer. Student Center is not supported for mobile devices.
Welcome to the Waive Your School’s Insurance Center!
This page is for those students who wish to opt-out (waive) out of the coverage under their school’s student insurance plan, and have the fee removed from their student account. The school’s student insurance plan can only be waived if the student has coverage under another acceptable insurance plan.
Submitting a waiver, is as easy as 123! The first step to waive out of your school’s student insurance coverage is to verify that you are a “hard waiver†student.
If you are a…
Post Doctorate student. If this is you, then you would be considered a hard waiver student. Hard waiver students are required to have health insurance to attend Post Doctorate, Grad Fellows, TA’s & GA’s. You must complete an on-line waiver or enroll in the University’s policy, each semester.
Students who do not respond by the deadline, will be automatically enrolled in the within 60 Days of Date of Hire and will be responsible to pay that semester’s premium.
After you verify that you are a hard waiver student and have other insurance, here’s what you will need:
Once you have completed the waiver form, an email will automatically be sent to the email address you provided.
IMPORTANT INFORMATION: Open Enrollment Periods for all Dependents and Students: If you have eligible Dependents in the fall or, are a student in the fall semester and eligible to purchase coverage and you choose not to enroll for coverage before the Fall Enrollment Deadline of *within 60 Days of Date of Hire, your Dependents or you, will not be eligible to enroll again until the start of the spring/summer unless you experience a “Life Status†change during the year. A life status change includes marriage, divorce, birth of a child or loss of coverage through no fault of your own (i.e. aging off your parent’s coverage). If your Dependents or you, experience a “Life Status†change, you must submit proof of the event and enroll within 30days of the event, otherwise you will no longer be eligible to enroll for the remainder of the policy year.
Please contact University Health Plans at info@univhealthplans.com for cost and enrollment information as a Life Status Change.
We are always happy to help in anyway. If you have any questions about the waiver process, please call 800-505-4160 or by e-mail:
School Links
I’m Sorry, this page is currently under construction and should be available within the next couple of weeks.
Prescription Drug Information
2013-2014 School Year
Welcome to the Prescription Drug Information Center! As a UnitedHealthcare member, you have access to a comprehensive and quality pharmacy benefit, provided through the UnitedHealthcare Pharmacy Benefit Program. UnitedHealthcare uses OptumRx. (www.optumrx.com) for certain pharmacy benefit services including your mail order benefit.
Make informed decisions – When selecting a medication, you and your doctor should consult the UnitedHealthcare Prescription Drug List (PDL). The PDL includes most brand and generic medications approved by the FDA. Medications may be placed on different “tiers” based on their overall value, with Tier 1 being the most affordable tier option. Click below to download and review the current Prescription Drug List:
To determine if a medication is covered by your pharmacy benefit, its tier level and available lower cost alternatives, log in to “My Account“.
After you log into MyAccount, you can access:
Choose a pharmacy that’s in the network – To get the most from your pharmacy benefit, you should use a participating retail pharmacy. There are over 60,000 retail pharmacies in our network, including both chain and independent stores located across the United States.
Use the Pharmacy Locator to find a participating retail pharmacy.
Participating Pharmacy Chains:
If you had to pay out of pocket for a prescription and need to receive a reimbursement please download the prescription claim form:
Filling prescriptions at pharmacies outside our network will increase your cost.
To get prescription drug information please call 1-855-828-7716.
Access theOptumRx Member FAQ for more information. Mail order benefits included only when applicable in your policy brochure.
Access your ID now by visiting MyAccount. From your MyAccount, you can print and download your ID card.
In keeping with our Go Green initiative, permanent ID cards will be available by request only. Should you wish to obtain a permanent ID card, you can request one to be shipped to you by accessing your MyAccount. Permanent ID cards will be shipped 24 – 48 hours of your request.
Use MyAccount Mobile to access your ID card from your mobile device.
It would be our pleasure to assist you with any ID Card need you may have. Please feel free to visit our Customer Service center with any other questions regarding your ID card.
Welcome to the Review Brochures Center! You will find everything you will need to know about your policy in your plan brochure such as eligibility, effective and termination dates, plan benefits, any exclusions or limitations, your schedule of benefits, and instructions on how to file a claim.
2015-2016 School year
| Uncategorized Brochure 3-12-15 |
| Uncategorized Flyer 2015-2016 |
Welcome to the Waive Your School’s Insurance Center!
This page is for those International students who wish to opt-out (waive out) of the coverage under their school’s student insurance plan. Please see info below on how to ‘waive out’
All students enrolled at Stetson University are expected to have adequate health insurance to cover them while attending the University.
If you have questions regarding the Student Plan, please contact First Student Customer Service at: 1-800-505-4160 or
Prescription Drug Information
2014-2015 School Year
Welcome to the Prescription Drug Information Center! As a UnitedHealthcare member, you have access to a comprehensive and quality pharmacy benefit, provided through the UnitedHealthcare Pharmacy Benefit Program. UnitedHealthcare uses OptumRx. (www.optumrx.com) for certain pharmacy benefit services including your mail order benefit.
Make informed decisions – When selecting a medication, you and your doctor should consult the UnitedHealthcare Prescription Drug List (PDL). The PDL includes most brand and generic medications approved by the FDA. Medications may be placed on different “tiers” based on their overall value, with Tier 1 being the most affordable tier option. Click below to download and review the current Prescription Drug List:
To determine if a medication is covered by your pharmacy benefit, its tier level and available lower cost alternatives, log in to “My Account“.
After you log into MyAccount, you can access:
Choose a pharmacy that is in the network – To get the most from your pharmacy benefit, you should use a participating retail pharmacy. There are over 60,000 retail pharmacies in our network, including both chain and independent stores located across the United States.
Use the Pharmacy Locator to find a participating retail pharmacy.
Participating Pharmacy Chains:
If you had to pay out of pocket for a prescription and need to receive a reimbursement please download the prescription claim form:
Filling prescriptions at pharmacies outside our network will increase your cost.
To get prescription drug information please call 1-855-828-7716.
Access theOptumRx Member FAQ for more information. Mail order benefits included only when applicable in your policy brochure.
