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Welcome to the File an Appeal Center! We are here to help you correctly submit your appeal, and ensure a faster turn-around time to have your claim reprocessed or reimbursement check mailed.

To file an appeal, please include the following information:

1. Â A letter requesting an appeal to your claim(s), including your:

o  Name

o  Address

o  Phone number

o  UnitedHealthcare Student ID number

o  Date of service for your injury/sickness

o  Claim number(s) (located on the top of your Explanation of Benefits)

o  Email address

2. A copy of your Explanation of Benefits for the claim(s) in question.
3. Medical Records including all test results from all providers visited for the specific injury/sickness that you are appealing.

Once we receive the documentation, your appeal will be reviewed and a written response will be mailed to you. The response will include what the findings were, if the appeal was approved or denied, and the reason for the final decision.

If you have a question about your claim denial, you may call our Customer Service Department at telephone number 1-800-505-4160 for further explanation to informally resolve your appeal. If you are not satisfied with our explanation of why the claim was denied, you, or your authorized representative, may request an internal review of the claim denial. (for more information about an authorized representative, please click on “forms” on the left).

Note: For best results, please use your desktop or laptop computer. Student Center is not supported for mobile devices.

Welcome to the Waive Your School’s Insurance Center!

This page is for students who wish to opt-out (waive out) of the coverage under their school’s student insurance plan, and have the fee removed from their student account. The school’s student insurance plan can only be waived if the student has coverage under another acceptable insurance plan.

Submitting a waiver, is as easy as 123! The first step to waive out of your school’s student insurance coverage is to verify that you are a “hard waiver” student.

• 2013-2014 School Year

2013-2014 School Year

IMPORTANT INFORMATION: Open Enrollment Periods for all Dependents and Students: If you have eligible Dependents in the fall or, are a student in the fall semester and eligible to purchase coverage and you choose not to enroll for coverage before the Fall Enrollment Deadline of *September 25, 2013, your Dependents or you, will not be eligible to enroll again until the start of next fall unless you experience a “Life Status” change during the year. A life status change includes marriage, divorce, birth of a child or loss of coverage through no fault of your own (i.e. aging of your parents coverage).If your Dependents or you, experience a “Life Status” change, you must submit proof of the event and enroll within 30 Days of the event, otherwise you will no longer be eligible to enroll for the remainder of the policy year.

*For new Dependents or new Part-Time students in the spring semester, your open enrollment deadline is *January 31, 2014.

Full-Time Students

If you are a…

Full-time undergraduate students taking 12 or more credit hours regardless of credit hours and Compulsory graduate students (MSW, PT, MSN, PsyD & Psy.D/JD) regardless of credit hours you are automatically enrolled unless proof of comparable coverage is furnished.  If this is you, then you would be considered a hard waiver student. Hard waiver students are required to have health insurance to attend Widener University. You must annually complete an on-line waiver or enroll in the University’s policy through your Campus Cruiser WebAdvisor.

WAIVE NOWÂ

• Annual Waiver Deadline: 9/25/13
• Spring/Summer Waiver Deadline: 1/31/14

After you verify that you are a hard waiver student and have other insurance, here’s what you will need:

• Â health insurance company name, telephone number, and address
• health insurance policy identification number
• health insurance policy holder name and date of birth

If you complete the waiver process by the deadline, you will  be credited the insurance premium on your student statement of account. If you do not complete the online waiver process by the deadline, you will be automatically billed and enrolled for the university student health insurance plan and a non-refundable  $30 late fee  applied to your student account.

A voluntary student for your Widener University is:
Part-time undergraduate and graduate and Law School students, taking 9 or more credit hours. If this is you then you are exempt from the waiver process and you are not required to waive out of your school’s plan.

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We are always happy to help in anyway. If you have any questions about the waiver process, please call 800-505-4160 or by e-mail:

CONTACT US

I’m Sorry, this page is currently under construction and should be available within the next couple of weeks.