School Details Archive - Page 260 of 429

File a Prescription Claim – Catawba College

If you would like to submit a paper claim for reimbursement for a prescription that you paid for out of pocket, please print a copy of the Generic Reimbursement Claim Form located below.

After filling out the necessary information, please read the acknowledgement carefully (located at the bottom of page) and sign and date in the space provided.

To submit a Generic Reimbursement Claim Form, please be sure your receipts are complete. In order for your request to be processed, all receipts must contain the information listed below:

Date prescription filled
Name and address of pharmacy
Doctor name or ID number
NDC number (drug number)
Name of drug and strength
Quantity and daysâ€™ supply
Prescription number (Rx number)
DAW (Dispense As Written)
Amount paid

This information can usually be found on the receipt which is stapled on the outside of the packaging or in some cases located inside. Your pharmacist can provide the necessary information as well.

Please mail completed form and receipt(s) to:

OptumRx Claims Department

P.O. Box 29044

Hot Springs, AR 71903

File a Medical Claim – Catawba College

Submit a Claim by Mail

Itâ€™s easy! Just download the claim form below. Fill out the first page with your personal information, dates of injury or sickness, the cause of the injury or date of first symptoms for a sickness, sign your name with todayâ€™s date, and attach all receipts. Please fill out the entire first page and be sure not to leave anything blank.

Your doctor will need to fill out the second page of the form.

Mail Claim Forms to:
FIRSTSTUDENT
P.O.Â Box 809025
Dallas, TX 75380-9025

Medical Claim Form

Submit a Claim Electronically

Your Doctor can also submit a claim electronically using Emedeon (formerly WebMD). This gives a faster turn-around time than submitting a claim by mail. Check with your doctor to see if they are a participant. If they are, show them your ID Card. The Emedeon information is printed on the back of every ID Card.

If you have any problems filling-out these forms or would like to talk to a customer service representative, you can call us toll free at: 1-800-505-4160 or

Customer Services – Catawba College

Welcome to the Customer Service Center! We are excited to assist you with any and all questions you may have regarding your policy.

On the left hand side we have provided you with a number of links and downloads for immediate access to any questions you may have regarding your schoolâ€™s student insurance plan.

If you donâ€™t see what you are looking for, or would like to speak to a live representative, it will be our pleasure to assist you.Â

Call Us

For questions regarding:

Benefits
Claims
Change of address
Requesting a new ID card
My Account assistance
General Policy Information

Please callÂ 1-800-505-4160Â to speak to a live customer service representative, toll free, 7 am â€“ 7 pm CST.

Email Us

For questions and issues about the following:

Waiver questions
Enrollment questions
Life Status Changes

PleaseÂ Contact Us.

To send a written correspondence

Please send written correspondence to:
FIRSTSTUDENT
PO Box 809067
Dallas, TX 75380-9067

Check Claim Status – Catawba College

If you are a student and would like to check on the status of a claim that you or a provider submitted to UnitedHealthcare, you will need to set up a My Account if you have not already done so.

Please visit our My Account center to log in to an existing account or to create a new one.

My Account – Catawba College

Welcome to the My Account center!Â My Account is a secure website that will provide you with personalized benefits and health information.Â Â

Â With My Account, youâ€™ll have 24/7 internet access to:

Review Claims status, correspondence and Explanation of Benefits (EOB)
Request/print an ID card
Enter accident details online
Enter additional insurance information online

Log into My Account: Existing My Account users log in here

Create your My Account: You will be able to create your My Account 24-48 hours after your initial purchase of coverage.Be sure to use the email address you used to purchase coverage.

Forgot Username/Password:If you have forgotten your username or password, weâ€™re happy to remind you. Follow the link and enter the information requested. If a match is found, you will be emailed the information to the email address you provided when setting up your account.

My Account Mobile:Â UnitedHealthcare Student Resources and First Student are proud to announce you can now launch our My Account site from our mobile version! The new site puts studentsâ€™ critical student insurance coverage information in the palm of their hands. On the run, no problem. You can now check the status of a claim, locate a provider or pharmacy nearby and even access your I.D. card at your convenience.The mobile site can be accessed on the iPhone 3 and 4, HTC, Samsung and Motorola Droid phones and the Blackberry v6.0. Supported browsers are Firefox, Chrome and Opera Mini. Of course, users of non-supported mobile devices and browsers can access the full My Account site at www.firststudent.com.

Customer Services – College of Saint Elizabeth