We’ve joined with UnitedHealthcare affiliate Golden Rule Insurance Company to provide students with options for dental and vision coverage. These plans provide access to providers in the UnitedHealthcare network located nationwide.
If you need to purchase voluntary dental and/or vision plan, you can shop using the link below. You’ll be asked to provide some basic demographic information before receiving your free quote. Your quote will include the options available to you so you can select the plan that works best for you and your situation.
Shop UnitedHealthcare branded Dental and Vision.
By navigating to the UnitedHealthcare Golden Rule Insurance Company website you are leaving the UnitedHealthcare Student Resources’ website and are going to a website that is not operated by UHCSR. We are not responsible for the content or availability of the linked site.
We’ve joined with UnitedHealthcare affiliate Golden Rule Insurance Company to provide students with options for dental and vision coverage. These plans provide access to providers in the UnitedHealthcare network located nationwide.
If you need to purchase voluntary dental and/or vision plan, you can shop using the link below. You’ll be asked to provide some basic demographic information before receiving your free quote. Your quote will include the options available to you so you can select the plan that works best for you and your situation.
Shop UnitedHealthcare branded Dental and Vision.
By navigating to the UnitedHealthcare Golden Rule Insurance Company website you are leaving the UnitedHealthcare Student Resources’ website and are going to a website that is not operated by UHCSR. We are not responsible for the content or availability of the linked site.
You can submit claim via My Account, mail or fax. Review details in Claim Center.
Below information provides details of what is needed to submit a medical or prescription claim.
File a medical claim
To file your medical claim for consideration, please provide the following information. All submitted documents must be legible.
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- A copy of your medical ID card as well as the patient information, if different than the primary insured.
- Medical claims – must be an itemized bill listing each service provided, diagnosis, the service date, and the cost per service. The provider’s name, tax ID number, address and phone number should also be included. Grouped services are not considered an itemized bill. Claims missing any of the requirements listed above will be denied for reimbursement until the required information is submitted.
- Proof of payment – if payment was made by check, please provide a copy of the front and back of the cancelled check. For all credit card payments, the credit card statement showing the cardholder’s full name, institution name and payment information for each date of service is required. If payment was made with an ATM or Debit card, the bank statement showing the accountholder’s full name, institution name and payment information of each date of service is required. We will call the provider of services to verify all cash payments.
- Be sure to include your current mailing address.
File a prescription claim
To file your prescription, claim for consideration, please provide the following information. All submitted documents must be legible.
-
- A copy of your medical ID card as well as the patient information, if different than the primary insured.
- A copy of the prescription label showing the patient name, prescribing doctors name, drug name, date dispensed, quantity and purchase price for each prescription
- Proof of payment – if payment was made by check, please provide a copy of the front and back of the cancelled check. For all credit card payments, the credit card statement showing the cardholder’s full name, institution name and payment information for each date of service is required. If payment was made with an ATM or Debit card, the bank statement showing the account holder’s full name, institution name and payment information of each date of service is required. We will call the provider of services to verify all cash payments.
- Be sure to include your current mailing address.
Note: If the claim is for Optum Rx, please visit the Optum Rx Web Portal to submit your prescription claims.
Below you will find all the information you need to file claims, request a claim review, and to check your claim statuses.
Request a claim review
Sign in to your My Account, identify the claim you would like reviewed, select Request a Claim Review and follow the on-screen prompts.
Check claim status
Please visit My Account to create or sign in. Once logged in, go to Claims Summary to check the status of the claim submitted by you or your provider.
Submit claims via:
Online
Create or sign in to My Account
Mail
UnitedHealthcare Student Resources
P.O. Box 31201
Salt Lake City, UT 84131
Fax
Attn: Claims Department
469-229-5625
Check Claim Status
Please visit My Account to create or sign in. Once logged in, go to Claims Summary to check the status of the claim submitted by you or your provider.
Submit claims via:
ONLINE:
Create or Sign in to My Account
MAIL:
UnitedHealthcare Student Resources
P.O. Box 809025
Dallas, TX 75380-9025
FAX:
Attn: Claims Department
469-229-5625
File an Appeal
Sign in to your My Account, identify the claim you are appealing, select Request a Claim Review and follow the on-screen prompts. If applicable, upload supporting documentation including Medical Records (i.e., all test results from all providers visited for the specific injury/sickness that you are appealing).
To file your medical claim for consideration, please provide the following information. All submitted documents must be legible.
-
- A copy of your medical ID card as well as the patient information, if different than the primary insured.
- Medical claims – must be an itemized bill listing each service provided, diagnosis, the service date, and the cost per service. The provider’s name, tax ID number, address and phone number should also be included. Grouped services are not considered an itemized bill. Claims missing any of the requirements listed above will be denied for reimbursement until the required information is submitted.
- Proof of payment – if payment was made by check, please provide a copy of the front and back of the cancelled check. For all credit card payments, the credit card statement showing the cardholder’s full name, institution name and payment information for each date of service is required. If payment was made with an ATM or Debit card, the bank statement showing the accountholder’s full name, institution name and payment information of each date of service is required. We will call the provider of services to verify all cash payments.
- Be sure to include your current mailing address.
File a Prescription Claim
To file your prescription claim for consideration, please provide the following information. All submitted documents must be legible.
-
- A copy of your medical ID card as well as the patient information, if different than the primary insured.
- A copy of the prescription label showing the patient name, prescribing doctors name, drug name, date dispensed, quantity and purchase price for each prescription
- Proof of payment – if payment was made by check, please provide a copy of the front and back of the cancelled check. For all credit card payments, the credit card statement showing the cardholder’s full name, institution name and payment information for each date of service is required. If payment was made with an ATM or Debit card, the bank statement showing the account holder’s full name, institution name and payment information of each date of service is required. We will call the provider of services to verify all cash payments.
- Be sure to include your current mailing address.
Note: If the claim is for Optum Rx, please visit the Optum Rx Web Portal to submit your prescription claims.
To view your Prescription Drug List and/or Prescription Updates, go to www.uhcsr.com, search for your school, click on Helpful Links.
Please use this link below to search for preferred doctor, medical specialist, hospital or lab or receive cost estimates for you or any member covered under this plan.
Find preferred providers*
* Your actual costs could vary. Check with your provider to confirm the cost and your health plan for benefits. You are responsible for costs that are not covered and for getting any referrals if required by your health plan. Neither payments nor benefits are guaranteed.
Note: Provider networks change periodically. To ensure that a provider is participating in the network, please confirm with your provider before making an appointment.
Behavioral health
Please use the link below to search for behavioral health provider or facility.
Find behavioral health providers
Virtual services
Your plan gives you free access to virtual Medical and Mental Health care.
Sign in to your My Account to learn more.
Welcome to the My Account center! My Account is a secure website that will provide you with personalized benefits and health information.
With My Account, you’ll have 24/7 internet access to:
- Review claims status, correspondence, and explanation of benefits (EOB)
- Digital ID card or you can request a card be mailed to you
- Submit accident details online
Create* or Sign in to your My Account to access or manage your plan.
*You will be able to create your My Account 24-48 hours after your initial purchase of plan. Be sure to use the email address you used to purchase plan.
Welcome to the UHC My Account/PGH Global Account Center! You will have 24/7 online access to your UHC My Account and PGH Global Account which will provide you with the necessary tools needed to navigate your International Student Injury and Sickness Plan.
The information provided below will highlight the functions of each account and how they may be used to assist you throughout your coverage.
UHC MY ACCOUNT
PGH GLOBAL ACCOUNT
UHC MY ACCOUNT
My Account is a secure website that will provide you with personalized benefits and health information. Â
With My Account, you’ll have 24/7 internet access to:
- Review Claims status, correspondence, and Explanation of Benefits (EOB)
- Request/print an ID card
- Enter accident details online
- Enter additional insurance information onlineCreate your My Account: You will be able to create your My Account 24-48 hours after your initial purchase of coverage. Be sure to use the email address you used to purchase coverage.
Log into My Account: Existing My Account users log in here. You can also look up your username or reset your password from here.
Create your My Account: You will be able to create your My Account 24-48 hours after your initial purchase of coverage. Be sure to use the email address you used to purchase coverage.
PGH GLOBAL ACCOUNT
Your PGH Global Account is a secure website that will allow you to easily renew your coverage online as well as provide you with detailed enrollment Information for current and past enrollments.
With your PGH Global Account, you’ll have 24/7 internet access to:
- Renew your coverage Online
- Current and Past Enrollment Records where you may view details of each enrollment such as:
- Plan selected,
- Coverage Dates,
- Names of each induvial enrolled (Student & Dependent Information),
- Payment Information
- Plan Features
- Download a Confirmation of Coverage Letter which you may submit to your school for waiver purposes if needed.
To log in to your PGH Account, Please Click Here. (https://www.pgh-global.com/Student/SignIn)